Cloud-based data management – an important topic for the Public Sector CIO
Datenmanagement in der Cloud – ein wichtiges Thema für den CIO - auch im Public SectorDie Digitalisierung erfasst nicht nur immer mehr unterschiedliche Wirtschaftsbereiche, sondern zunehmend auch den öffentlichen Sektor. Das bedeutet, dass die Entscheidungsträger innerhalb der Ämter eine Strategie entwickeln müssen, wie sie damit umgehen.
GDPR: How to prepare your CRM system
The abbreviation GDPR is currently causing great disquiet and concern within German and European commerce. It stands for the General Data Protection Regulation, and...
Personalisation in online shopping: Annoyance factor No. 1
Most online shoppers are well aware of this phenomenon: once they have viewed or purchased an item on the internet, they will then see...
Wienbot – the first chatbot on behalf of a city administration
At the beginning of the year, the City of Vienna attracted a lot of attention with a new project: It presented a new chatbot for communication with the citizens. After a trial period in which the feature was only available via Facebook Messenger, it is now also available as an app. This is the first chatbot in the service of a municipal administration.
Microservices are not simply an IT topic!
Microservices are small, independent programs that perform a well-defined task, and have long been part of the IT landscape. A common interface allows each...
Digital platforms: A key factor in business success
Digital platforms are particularly popular in the technology sector. Well-known examples include the likes of Apple’s App Store or the Play Store, which belongs...
Fewer bailouts during the checkout process – this is how it‘s done!
It‘s a big problem for online retailers: customers load different items into their virtual shopping cart and then leave without making a purchase, and...
Taming the Trojan Horse: Preparing Agility Effectively
Agility has been a hugely overhyped concept for quite some time. From two-guys-in-a-garage startups to globally active corporations or public sector contracting authorities, more...
The battle for electronic identity
The federal government is working to make the new identity card with electronic proof of identity more attractive. This additional function has so far met with little response from the public. Meanwhile, large private companies have a serious competition system for identification on the Internet.
Digitization changes the role of the risk manager
The assessment of the risks of globally operating companies is becoming increasingly complex. The task of the risk manager is to ensure stability and predictability in this environment. Digital technology offers a wide range of possibilities for processing the extensive data material required for this
